![]() Hope this helps and I hear from you soon. ![]() Which version and build of Windows 10 is installed on your device? Version: 1709.Were there any error messages that showed up?.Is the link to the website I want to visit classed as a 3rd party browser? Disable the pop-up blockers in your Google Chrome, Mozilla Firefox, Microsoft Edge and Internet Explorer for certain websites to show their pop-up windows. Does the issue only occur with the third party browser?Īgain, don't know.Sorry, I don't know as this is the 1st time I have needed to change the pop-up settings. Were there any changes made or updates installed prior to the issue occurring?. ![]() They sent me a link to reset the password but when I click on it I get a message to say the pop-up blocker needs to be turned off!! So, I have 2 problems – I can't turn pop-up blocker off The problem arose because I can't remember a password for a website. so didn't really understand your kind advice! However, I can answer your questions - and maybe that will help you to help me. Unfortunately, I'm not that au fait with how PC's work etc.
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